Shipping Policy

At PetCultures, we strive to get your dog's gut health essentials to you quickly and conveniently. This Shipping Policy outlines how we process, ship, and deliver your orders.

Shipping Options:

We offer two shipping options to meet your needs:

Free Standard Shipping: Enjoy free shipping on all orders within the USA, Canada, and Mexico. Orders typically arrive within 5-10 business days from the time your order is processed.
Expedited Shipping: Expedite your order for an additional cost. Delivery timelines will vary depending on the chosen service. Please see checkout for current rates and estimated delivery times.

Order Processing Time:

Please allow up to 2 business days for your order to be processed and prepared for shipment. You will receive a confirmation email with tracking information once your order ships.

Free Shipping Threshold:

Free standard shipping applies to all qualifying paid orders over $20 USD. Samples, trial orders, and orders with promotional discounts may not qualify for free shipping.

Tracking Information:

We'll send you a shipping confirmation email with a tracking number once your order has been processed and shipped. You can use this tracking number to track the progress of your delivery.

International Shipping:

Currently, we ship to the USA, Canada, and Mexico. We are actively working to expand our international shipping options and will update this policy as they become available.

Additional Information:

We are not responsible for delays caused by customs clearance or unforeseen circumstances.
Shipping costs are non-refundable for returned or refused packages.
We reserve the right to modify shipping options and costs at any time.